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GradenLandscaping@gmail.com

Po Box 267, Danvers, IL 61732

Effective Date: 05/10/2026

Thank you for choosing Graden Lawn & Exterior LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business, website, social media pages, or services.

This Privacy Policy applies to customers and visitors located in the United States, including residents of Illinois.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, schedule services, or make a payment, we may collect:
- Name
- Phone number
- Email address
- Service address
- Billing address
- Payment details necessary to process transactions
- Any information you voluntarily provide to us
Automatically Collected Information

If you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and similar technologies
2. How We Use Your Information

We use your information to:
- Provide lawn care, landscaping, and exterior services
- Schedule appointments and communicate with customers
- Send invoices and process payments
- Respond to inquiries and customer support requests
- Improve our website and services
- Send service updates, promotions, or seasonal reminders
- Comply with legal obligations
3. Sharing of Information

Graden Lawn & Exterior LLC does not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Website hosting providers
- Scheduling or customer management software providers
- Legal or government authorities when required by law
All third parties are expected to appropriately safeguard your information.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

You can usually modify your browser settings to decline cookies if you prefer.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic storage or transmission over the internet is completely secure.

6. Your Rights and Choices

You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your information where applicable
- Opt out of promotional communications
To make a request, contact us using the information below.

7. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted with a revised effective date.

10. SMS Communications

By providing your phone number, you consent to receive text messages from Graden Lawn & Exterior LLC regarding appointments, service updates, billing notifications, and promotions. Message and data rates may apply. You may opt out at any time by replying STOP.

We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes.

11. Website Forms

Information submitted through website contact forms is used solely to respond to inquiries, provide estimates, and manage customer services.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:
Graden Lawn & Exterior LLC
PO Box 267
Danvers, Illinois 61732
Email: GradenLandscaping@gmail.com
TERMS & CONDITIONS
Effective Date: 05/10/2026
Welcome to Graden Lawn & Exterior LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our services, website, communications, and any interactions with our business.
By requesting services, using our website, or communicating with us, you agree to these Terms & Conditions.
1. Services
Graden Lawn & Exterior LLC provides lawn care, landscaping, exterior maintenance, seasonal cleanup, and related outdoor services.
Service availability may vary based on weather, scheduling, seasonal demand, and location.
We reserve the right to refuse or discontinue service at our discretion.
2. Estimates and Pricing
All estimates are provided in good faith based on the information available at the time.
Prices may change if:
- The scope of work changes
- Additional labor or materials are required
- Property conditions differ from what was originally disclosed
- Weather or unforeseen circumstances impact the job
Any significant pricing changes will be communicated before additional work is completed whenever reasonably possible.
3. Payments
Payment is due upon completion of services unless otherwise agreed in writing.
We may accept payment through:
- Cash
- Check
- Credit or debit card
- Electronic payment platforms
Late payments may be subject to additional fees or suspension of future services.
Returned checks may incur additional charges.
4. Scheduling and Weather Delays
Service dates and times are estimates and may change due to:
- Weather conditions
- Equipment issues
- Safety concerns
- Scheduling conflicts
- Seasonal workload
We will make reasonable efforts to communicate delays or rescheduling.
5. Customer Responsibilities
Customers agree to:
- Provide safe and reasonable access to the property
- Remove obstacles, pet waste, toys, hoses, or hazards before service
- Secure pets during scheduled visits
- Inform us of underground utilities, hidden structures, or sensitive areas
We are not responsible for damage caused by hidden hazards or improperly marked underground systems.
6. Property Conditions
While we take reasonable care when performing services, Graden Lawn & Exterior LLC is not responsible for:
- Pre-existing property damage
- Damage caused by hidden debris, rocks, roots, wiring, irrigation systems, or underground objects
- Lawn stress caused by drought, pests, disease, or extreme weather
Customers are responsible for clearly identifying sprinkler heads, invisible fences, drainage systems, and other hidden features.
7. Cancellations
Customers may cancel scheduled services by providing reasonable notice prior to the scheduled appointment.
Repeated last-minute cancellations or missed appointments may result in cancellation fees or refusal of future services.
8. Satisfaction and Complaints
If you are dissatisfied with a service, please contact us within a reasonable timeframe so we may attempt to address the issue.
We strive to provide quality workmanship but do not guarantee specific results affected by weather, soil conditions, pests, or other environmental factors beyond our control.
9. Website Use
If you use our website, you agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website functionality or security
- Submit false or misleading information
We may modify or discontinue website features at any time without notice.
10. Intellectual Property
All logos, branding, website content, text, graphics, and materials created by Graden Lawn & Exterior LLC remain our property unless otherwise stated.
Unauthorized use or reproduction is prohibited.
11. Limitation of Liability
To the fullest extent permitted by law, Graden Lawn & Exterior LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services or website.
Our total liability for any claim related to services provided shall not exceed the amount paid for the specific service giving rise to the claim.
12. Indemnification
Customers agree to indemnify and hold harmless Graden Lawn & Exterior LLC from claims, damages, liabilities, or expenses arising from:
- Unsafe property conditions
- Failure to disclose hazards
- Violations of these Terms & Conditions
- Customer negligence
13. Changes to These Terms
We may update these Terms & Conditions at any time. Updated versions will be posted with a revised effective date.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of the State of Illinois.
15. Contact Information
For questions regarding these Terms & Conditions, please contact:
Graden Lawn & Exterior LLC
Po Box 267, Danvers, Illinois 61732
Email:GradenLandscaping@gmail.com
SMS/Text Messaging Terms
By providing your phone number, you agree to receive service-related text messages from Graden Lawn & Exterior LLC, including appointment reminders, updates, and promotional communications.
Message and data rates may apply. You may opt out at any time by replying STOP.

Quality Service — Tailored to You

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